Frequently Asked Questions

Do you only rent to students? What is the breakdown of students/non-students?

We rent to anyone who meets our qualifications! Our community consists of roughly 40%-50% students.

Do you offer a meal plan?

We do not. However, each unit includes a fully equipped kitchen. We also have a demonstration kitchen in our community area available for residents to use!

Is there a grace period for rent?

Rent is due by the 1st and no later than the 5th of each month. Any payments made past the 5th will incur a late charge.

Do you pro-rate rent?

Although the lease term starts on August 15th, rent is not pro-rated for the partial month. However, residents that choose to renew their lease after the first year are able to stay in the same room without having to move all of their belongings!

What leasing options are available?

12 month leases as well as short term leases are available.

Are co-living options available?

Yes

Do you have flexible lease lengths?

Yes

Can roommates sign separate leases?

Yes

Do you offer individual leases & co-living?

Both

Do you require a security deposit and how is it handled?

​Yes $250-500, held onto account during lease terms

When is rent due and how can it be paid?

​1st to 5th of every month, paid by resident portal, checks or money orders

Do you offer online rent payment options?

Yes

Are there late fees for rent payments?

​Yes after the 5th of every month, $50

Can an apartment be reserved ahead of time?

No, by availability only.

Can I choose a specific apartment before I move in?

​No, by availability only

Is there a security deposit and is any of it refundable?

Yes $250-$500

What payments are required before move-in?

Amenity Fee $100, $20 Application Fee, Security Deposit $250-500​

How do I apply for an apartment?

Online 

Is there an online application process?

Yes

What qualifications are needed to apply?

​Must have 2x the rent in total household income (before taxes)

What screening criteria do you use for applicants?

​Background and credit check, income verification

Are utilities included in the rent?

Yes, gas, water, electricity, heat, trash removal, sewer, cable, A/C

Is renter's insurance required?

Yes

Do you allow subletting or short-term rentals?

No

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

No

Are housing vouchers accepted?

No

Do you accept Section 8 vouchers?

No

Do residents need to carry renter’s insurance?

Yes

What fees are due at move-in?

​Amenity Fee $100, $20 Application Fee, Security Deposit $250, first month's rent

Do you charge an application or administrative fee?

​$20 Application Fee, $100 Amenity Fee

Is key fob or code access required for amenities?

Yes

Are amenities secured and accessible by residents only?

Yes

What are the hours of the clubhouse?

Community Lounge, 24/7

What are the hours for the fitness center?

​24 hours with key fob

When is the gym open?

​24 hours with key fob

When can residents use the swimming pool?

No Pool 

When is the business center available for use?

24 hours with key fob

Can I reserve the clubhouse for private use?

Only with approved request, no more than 10 people total

What times can I access the clubhouse?

24/7

When can I use the community laundry room?

​24 hours with key fob

Is the apartment set up for working remotely?

Yes

Are there coworking spaces or work-from-home-friendly features?

Yes

Are there shared workspaces or meeting rooms available?

​Yes, computer and study rooms available 

How do I get my packages/do you have package lockers?

Office Mail room, in person pick up only

Is there a secure package delivery system?

No

Where do deliveries go?

Front Desk

Do you offer outdoor grilling areas for residents?

No

Do you offer valet trash service and/or recycling?

Yes

What trash and recycling services are provided?

​Dispose of trash in dumpster, picked up bi-weekly

What types of concierge or front desk services are offered?

No

Do you have any community events or resident activities?

Yes

Are social events hosted regularly?

Monthly

Do you have a lending program for things like bikes, sporting equipment, etc?

No

Do you have community garden space?

No

Do you have DIY space, studio space, or podcast facilities?

​Computer and study rooms are available 24 hours 

What is the smoking policy?

No smoking

Are pets allowed, and what is the pet policy?

No pets allowed

Do you have a dog park or pet washing station?

No

What is the parking situation?

$25/ month for parking 

Is parking assigned or open?

​Open parking $25 monthly permit parking only

Are garages or covered parking available?

No

What is your policy on guests staying overnight?

3 Days

Are there quiet hours or community rules I should know about?

Quiet hours 10pm-7am Monday-Friday, 11pm-8am Saturday & Sunday

Which school district is the property located in?

Schenectady Central School

What schools are in the area?

​Across the street from SCCC, Union College 1.5 miles, Siena College 28 minutes SUNY Albany 24 

Is rideshare service (like Uber/Lyft) commonly available in the area?

Yes

How far is it to the nearest airport or train station?

Albany International Airport 10.1 miles, Schenectady Amtrak .4 miles

Are you near any transportation routes? Which ones?

​Yes, CDTA bus RT 357, and CDTA's BusPlus Red Line (RT 905) 

Is public transit accessible nearby?

Yes

How walkable/bikeable is the community?

Very

What is the walk score or bike score?

​Walk score 74/100, bike score 73/100

Are there sidewalks, trails, or bike paths in the area?

Yes

Are there grocery stores or shopping centers nearby?

Kohl's, Marshalls, Crossgates Mall, Great Wall Restaurant, Cornell's Restaurant

What are the closest options for groceries and dining?

Thai Thai Bistro, Slick's Resturant, KFC, ShopRite, Trader Joe's, Market 32 

Are the apartments furnished?

Yes

Have any recent renovations been done?

No

Are elevators available for resident use?

Yes

When were these apartments built?

2012

Is additional storage available inside or outside the apartment?

No

Do the apartments have walk-in or walk through closet options?

Yes

Is there a linen closet in the apartment?

No

Do the apartments have air conditioning?

Yes

Do apartments have ceiling fans or additional ventilation?

Bathroom vents

What type of climate control is included?

​Thermostats

What type of flooring do the apartments have?

​Vinyl, tile, carpet

Is there a bathtub or just a shower?

​Bathtub and shower combo 

Are washers and dryers available? Are they in the apartment? What kind?

​laundry facility on site 

Are the washers and dryers full-size, frontload, or stackable?

Full size side by side laundry room available 

What kind of appliances and features does the kitchen have?

Dishwasher, fridge, oven, microwave

Does the kitchen have a chef's island?

​Built in dinning table/chef's island

Do apartments have dishwashers?

Yes

Do kitchens include full-sized appliances?

Yes

Are built-in microwaves included?

No

Does the apartment come with a microwave?

Yes